Sahar | Festive Stitched

We currently deliver orders within Qatar only.

International shipping may be introduced in the future.

Order Processing Time

• Orders are usually processed within 1–2 business days after confirmation.
  
• Orders placed on weekends or public holidays will be processed on the next working day.
  

Delivery Time

• Standard delivery time is 3–6 business days, depending on your location within Qatar.
  
• During sale periods, promotions, or high-volume days, order processing and delivery may take longer than usual.
  

Shipping Charges

• Shipping charges (if applicable) are calculated and displayed at checkout.
  
• Any free delivery offers, if available, will be clearly mentioned on the website.
  

Important Notes

• Delivery timelines are estimates and may vary due to unforeseen circumstances.
  
• Please ensure your delivery details and contact information are correct to avoid delays.
  
• For delivery-related queries, contact us at support@jlitetrading.com.

Customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer a simple return and refund process.

• Returns or exchanges are accepted within 7 days of receiving your order.
  
• Items must be unused, unwashed, and in original condition with tags and packaging intact.
  
• Sale, discounted, and customized items are non-returnable.
  
• Refunds are processed after inspection of the returned item and will be issued via the original payment method or as store credit, as applicable.
  
• Shipping charges are non-refundable, except in cases where an incorrect or damaged item was delivered.
  
• For damaged, defective, or wrong items, please contact us within 48 hours of delivery with clear photos for quick assistance.
  

Disclaimer

Actual product color may vary slightly due to lighting and screen settings.